Happy Home Consultants Is a Growing Company That Helps City

Multiple Choice

Happy Home Consultants is a growing company that helps city homeowners tackle a variety of home improvements. It plans to expand its business to work with homeowners in several nearby suburbs and to add personnel to help negotiate favorable pricing with local hardware stores for equipment and building supplies. The human resources (HR) department compared the company's current staffing with the number and type of employees the company would need to carry out its business plans. The department also looked into how to obtain new employees. It concluded that the company would need to hire eight new handymen and a contractor while retaining all its current employees. The department gained approval to begin recruiting workers and to revise the pay system. Now the HR department is beginning a formal process to evaluate how well its plans for recruitment and staff retention are going.Which of the following stages of the HR planning process was the HR department involved in when it implemented recruitment and pay-system revisions?

A) directing
B) monitoring
C) delivering
D) budgeting
E) programming