At a Recent Management Department Meeting, Faculty Were Given Five

Multiple Choice

At a recent management department meeting, faculty were given five Sticky Notes to write down their responses to the question, "What are the possible causes of so many student cuts in class?" After all of the Sticky Notes were posted, the chairperson said, "These ten seem to deal with the attendance policy, these five talk about how hard it is to walk from one class to the next in the time allotted between classes, and these ten all say that tests don't cover lecture material." The management department was

A) using an affinity diagram.
B) creating a black and white fallacy.
C) trying the Swiss Cheese technique.
D) using a BOT chart.
E) conducting an iceberg test.