Gary, the Project Leader of a Team of Software Engineers

Multiple Choice

Gary, the project leader of a team of software engineers, wanted to improve team performance. He gave each team member a checklist to complete about the project they just finished. Each team member answered these questions: "What do you think were the failures of the project? If there were failures, how can we avoid them? What are the areas that were good and what are the areas that can improve?" What kind of team intervention did Gary conduct?

A) understanding member profiles
B) building team cohesion
C) conducting AARs and process checks
D) developing survey research techniques
E) dealing with a free-rider