Which of the Following Are Considered to Be "Hidden"costs of a Poor

Multiple Choice

Which of the following are considered to be "hidden"costs of a poor selection process?

A) the cost of beginning the selection process over again when an unsuccessful employee is terminated
B) the cost of orienting a newly selected employee to replace the unsuccessful employee who was terminated
C) strategic objectives will not be met
D) customer alienation and internal disorganization when an unsuccessful employee is terminated
E) customer alienation only