If the Employee Who Is Terminated Reacts with Hostility and Anger

Multiple Choice

If the employee who is terminated reacts with hostility and anger, Hay Associates suggests the termination interviewer should respond by

A) deferring mention of the counselling process.
B) remaining objective while providing information on any outplacement or career counselling to be provided.
C) becoming defensive.
D) taking a subjective approach.
E) confronting the anger.