Karamjit Arrives Home with Her New Shelfing Unit, but It

Multiple Choice

Karamjit arrives home with her new shelfing unit, but it needs to be put together. Just then, her friend arrives to visit. Karamjit states, "The assembly instructions are really confusing." Her friend relies, "I understand how you feel; let me try to figure it out." Which positive reciprocal communication pattern are they using?

A) mutual congruence
B) validation of other's perspective
C) recognizing similarities
D) supportiveness