Empathy Is a Key Component in the Workplace and Studies

Multiple Choice

Empathy is a key component in the workplace and studies show a growing lack of empathy among employees and their leaders. One group reported a change in students' level of empathy. Which of following described the change?

A) Students were 20 percent less empathic than they were 30 years ago.
B) Students were 40 percent less empathic than they were 30 years ago.
C) Students were 20 percent more empathic than they were 30 years ago.
D) Students were 40 percent more empathic than they were 30 years ago.