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    Exam 10: Managing Interpersonal Conflicts
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    What Is the First Step in the Win-Win Conflict Approach
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What Is the First Step in the Win-Win Conflict Approach

Question 28

Question 28

Multiple Choice

What is the first step in the win-win conflict approach?


A) Make a date.
B) Identify the unmet problem or need.
C) Describe the problem or need.
D) Consider the other person's point of view.

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