Multiple Choice
There are three factors that influence a person's decisions about what communication skills to use in a particular situation in order to be effective. What are these factors?
A) empathy, knowledge of the other person, and situation
B) communication context, the goal, and knowledge of the other person
C) communication context, the other person's mood, and self- monitoring.
D) empathy, the goal, and cognitive complexity
Correct Answer:
Verified
Correct Answer:
Verified
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