In Order to Manage Your Emotions in a Conflict Situation

Multiple Choice

In order to manage your emotions in a conflict situation, it would be most helpful to do which of the following?

A) Immediately confront the other person so the anger doesn't fester.
B) Don't prepare what you will say so your message will be genuine.
C) Use self-talk to calm your emotions.
D) Stand over the other person to communicate that you're in control.