Essay
Explain how you might use the conflict management skills of managing emotions, information, goals, and problems in the following situation: You and your roommate agreed on a schedule and responsibilities for chores. At first, all went well. Gradually, though, things have started to change. Now your roommate has left dishes in the sink for three days and hasn't taken out the trash in a week. The bathroom is a mess. You can't take it anymore; you are furious. You've let it slide long enough and decide to let her know how you feel.
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