Which One of the Following Statements About Process Management Is

Multiple Choice

Which one of the following statements about process management is best?

A) When customization must be high, equipment should be general purpose, and employees need to perform a broader range of duties.
B) The traditional relationship between capital intensity and resource flexibility is that if one is high, so is the other.
C) Creating a more capital-intensive process tends to reduce the fixed cost and raise the variable unit cost.
D) Economies of scope mean that a process should be devoted to a single product or service to achieve high volumes.