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    Exam 5: Design of Goods and Services
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    Which of the Following Is NOT a Service Design Technique
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Which of the Following Is NOT a Service Design Technique

Question 17

Question 17

Multiple Choice

Which of the following is NOT a service design technique used to increase service efficiency?


A) increase customer interaction
B) delay customization
C) automation
D) modularization
E) limit the options

Correct Answer:

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