A Quality Circle Studying the Problem of Incorrect Prices on Purchase

Multiple Choice

A quality circle studying the problem of incorrect prices on purchase orders identified several potential causes: incorrect information from requesting department, out-of-date catalogues from suppliers, defective computer software, and worker practices in the purchasing department.These potential cause-and-effect relationships are best illustrated by a ___.

A) check list
B) Pareto chart
C) control chart
D) point-and-figure chart
E) Fishbone diagram