Richard Needs to Get In-Depth Information About a New Performance

Multiple Choice

Richard needs to get in-depth information about a new performance analysis tool straight from an expert whose ideas would be quoted in a report. For this Richard should ________.

A) use a simple survey format
B) ask closed questions to get the expert's opinion
C) insist on a videotaped interview
D) email a copy of the questions to the expert two days before the interview