A Persuasive Claim Should Close ________

Multiple Choice

A persuasive claim should close ________.

A) by clearly indicating how denial of the claim will lead to unfavorable consequences for the individual or organization
B) on a positive note that reflects how a successful resolution of the situation will repair or maintain a mutually beneficial working relationship
C) with a sincere apology that acknowledges the trouble caused to the reader due to the claim
D) by outlining the problem and continue by reviewing what has been done about it so far