Multiple Choice
Which of the following is a guideline for making a clear statement of the bad news when organizing a negative message using the indirect method?
A) Subordinate the bad news in a compound or complex sentence.
B) Avoid putting the bad news in parenthetical expressions.
C) Maximize the space or time devoted to the bad news.
D) Put the bad news in the beginning or end of a paragraph.
Correct Answer:

Verified
Correct Answer:
Verified
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