Which of the Following Is TRUE About Refusing Routine Requests

Multiple Choice

Which of the following is TRUE about refusing routine requests?

A) Use phrases such as "Let me think about it and get back to you" as a way to delay saying no.
B) The indirect approach works best for most routine negative responses.
C) Offer alternative ideas if you can, particularly if the relationship is important.
D) Always imply that other assistance or information might be available.