Multiple Choice
When conveying negative organizational news, you should ________.
A) utilize the element of surprise to buy time to prepare a response
B) use face-to-face communication, not electronic communication
C) ideally use the direct approach
D) look for angles but do not exude false information
Correct Answer:

Verified
Correct Answer:
Verified
Q26: How can you avoid accusations of defamation
Q27: When delivering bad news, you want to
Q28: A poorly written buffer might do all
Q29: Which of the following is a guideline
Q30: If there is low emotional involvement, use
Q32: Which of the following is a guideline
Q33: In a negative message using the indirect
Q34: _ messages take more time to write.
Q35: When conveying negative organizational news, you should
Q36: The most damaging "no" is usually the