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    Business Communication Essentials Study Set 3
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    Exam 8: Writing Negative Messages
  5. Question
    Describe the Elements of a Bad-News Message That Uses the Direct
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Describe the Elements of a Bad-News Message That Uses the Direct

Question 147

Question 147

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Describe the elements of a bad-news message that uses the direct approach.

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The opening should start with a clear st...

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