Cross-Selling Is a Strategy That May Greatly Impact the Performance

Multiple Choice

Cross-selling is a strategy that may greatly impact the performance of a salesperson.Which of the following statements about cross-selling is in fact NOT true?

A) Most customers will get irritated when you attempt to cross-sell.
B) In order to effectively cross-sell, you must know your products.
C) In order to effectively cross-sell, you must know your client's business.
D) Make it easy for the customer to say no.
E) All of these choices are correct.