While Planning a Sales Call, Sheila Makes Notes on the Buyer

Multiple Choice

While planning a sales call, Sheila makes notes on the buyer she's meeting with, confirms her appointment, checks her directions and prepares a list of questions.What is Sheila likely doing?

A) experiencing sales reluctance
B) over planning
C) going over an approach checklist
D) wasting valuable time
E) most like she is a new salesperson