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    Selling Through Service Study Set 2
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    Exam 4: Communication for Successful Selling: How to Build Relationships
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    Martha Decides to Explain the Product Features to a Prospect
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Martha Decides to Explain the Product Features to a Prospect

Question 93

Question 93

True/False

Martha decides to explain the product features to a prospect by telling a story.The process of converting a concept into a story is an example of encoding.

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