Before Flying, Micah Researches the Types of Planes the Airline

Multiple Choice

Before flying, Micah researches the types of planes the airline uses, scans the plane for defects as it taxis up to the terminal, and observes the pilot and crew as they come through the airport. He has no experience as a pilot or airplane mechanic. Micah probably has a misguided sense of his

A) postpurchase dissonance.
B) locus of control.
C) reference group identification.
D) attribute sets.
E) social risk.