Multiple Choice
What can help create a positive impression in customer service?
A) Good interpersonal skills
B) Using passive listening skills
C) Offering cheap goods and services
D) Offering bonus buys
Correct Answer:

Verified
Correct Answer:
Verified
Related Questions
Q1: An organisation that builds lifetime customer value
Q2: A bureaucratic organisation that protects budgets and
Q3: Arnold has just purchased his first Apple
Q4: Reflect on your experience of satisfaction or
Q5: What are the five stages of customer
Q7: Enabling customers to communicate perceptions of a
Q8: When a customer reads reviews of a
Q9: If there is an inability to create
Q10: Marcello is conducting a survey to identify
Q11: Some aspects of customer experience are outside