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  2. Topic
    Culinary, Hospitality, Travel & Tourism
  3. Study Set
    Managing Hospitality
  4. Exam
    Exam 14: Service Excellence: Leading the Way to Wow
  5. Question
    Organizational Culture Is Crucial in Filling in the Gaps Between
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Organizational Culture Is Crucial in Filling in the Gaps Between

Question 30

Question 30

True/False

Organizational culture is crucial in filling in the gaps between what the organization can anticipate and train its people to deal with and the opportunities that arise in the daily encounters with a wide variety of guests.

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