Dominique Astor, a Wealthy Widow, Visits the Inn at Chelmsford

Multiple Choice

Dominique Astor, a wealthy widow, visits the Inn at Chelmsford a few times each year. When she arrived this past time, she noticed in her room there was a free complimentary box of her favorite Italian chocolates, and a copy of the paper she reads every morning she stays with them. In addition, she was greeted by name and was given her preferred suite. This is an example of the

A) basics driver
B) enhancement driver
C) wow driver
D) personalize driver