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    Culinary, Hospitality, Travel & Tourism
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    Managing Hospitality
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    Exam 7: Serving With a Smile Motivating Exceptional Service
  5. Question
    A Manager Who Fails to Meet an Internal Customer's Expectations
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A Manager Who Fails to Meet an Internal Customer's Expectations

Question 48

Question 48

True/False

A manager who fails to meet an internal customer's expectations does not need to put forth as much effort to fix the failure than the manager would need to when helping an external guest.

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