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    Managing Hospitality
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    Exam 7: Serving With a Smile Motivating Exceptional Service
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    One Example of an Unintended Consequence of Empowerment Is When
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One Example of an Unintended Consequence of Empowerment Is When

Question 15

Question 15

True/False

One example of an unintended consequence of empowerment is when the host of a restaurant seats four tables in the same section at the same time, overloading a specific server and not sharing the potential gratuities with other servers.

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