Multiple Choice
Event planners often keep the temperature cool in large meeting spaces so that guests remain more awake and alert. What environmental component does this best demonstrate?
A) use of space
B) signs, symbols, and artifacts
C) functional congruence
D) ambient conditions
Correct Answer:

Verified
Correct Answer:
Verified
Q7: The most efficient signs in tourist destinations
Q8: A function of the service environment is
Q9: Theming expands the limits of what the
Q10: A velvet rope separating the line for
Q11: Functional congruence in the environment refers to<br>A)
Q13: Self-service technology versus a service experience accompanied
Q14: The three response factors lead a guest
Q15: Changing a hotel to simulate the experience
Q16: Excess random information will quickly overtax the
Q17: Which space layout did Walt Disney recommend