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  2. Topic
    Culinary, Hospitality, Travel & Tourism
  3. Study Set
    Managing Hospitality
  4. Exam
    Exam 2: Meeting Guest Expectations Through Planning
  5. Question
    A Strong Brand Promise
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A Strong Brand Promise

Question 51

Question 51

Multiple Choice

A strong brand promise


A) reduces customer uncertainty
B) encourages brand preference
C) guarantees customer loyalty
D) ensures quality service

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