What Ground Rules Help to Maintain Control, Avoid Heated Exchanges

Multiple Choice

What ground rules help to maintain control, avoid heated exchanges and prevent one or two people from dominating the questions period before your presentation?

A) Insist that all questions be taken on notice
B) Appoint somebody to ask pre-prepared questions
C) Try to ignore the people who are dominating and invite questions from others
D) Announce a time limit for the question period and a question limit per person