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The Waiting Time Before a Caller Is Able to Speak

Question 60

Multiple Choice

The waiting time before a caller is able to speak to a customer service representative at Chase Bank is exponentially distributed, with an average waiting time of 2.5 minutes How likely is it that a customer will wait at least 3 minutes?


A) .4264
B) .3012
C) .3684
D) .3248
E) .4036

Correct Answer:

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