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The Waiting Time Before a Caller Is Able to Speak

Question 74

Multiple Choice

The waiting time before a caller is able to speak to a customer service representative at Chase Bank is exponentially distributed, with an average waiting time of 2.5 minutes How likely is it that a caller will wait between 4 and 5 minutes?


A) .1623
B) .0666
C) .1265
D) .1892
E) .0934

Correct Answer:

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