Multiple Choice
Manuals have the following major advantage
A) user and maintenance manuals legally ensure that a company cannot be sued for a faulty product.
B) well-written manuals endear a company to its customers and help sell products.
C) the cost of producing a manual is built into the product's price.
D) good manuals eliminate complaints and help desk inquiries.
Correct Answer:

Verified
Correct Answer:
Verified
Q6: Alpha-level usability testing is done by<br>A)the actual
Q7: Manuals should use strong fonts such as<br>A)Trebuchet.<br>B)Verdana.<br>C)Courier.<br>D)Arial.
Q8: The best way to test a manual's
Q9: Headings and subheadings are valuable in manuals,
Q10: Online and multimedia manuals have the following
Q12: A manual can effectively orient and guide
Q13: Manuals often can include supplementary material such
Q14: A manual needs a table of contents
Q15: Manuals typically follow this pattern:<br>A)the same pattern
Q16: Manuals are primarily written to<br>A)reduce the cost