If a Salesperson Was Attempting to Develop a Feeling of Ownership

Multiple Choice

If a salesperson was attempting to develop a feeling of ownership in a prospect shopping for a diamond ring,the salesperson should most likely:

A) explain the concept of the four Cs in terms of diamonds
B) explain the store's installment payment plan for jewelry
C) lay the ring on black velvet to enhance its brilliance
D) inform the customer of the gem's clarity
E) encourage the customer to try on the ring