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[Bank Statement Woes] While Examining Her Bank Statements in July

Question 38

Multiple Choice

[Bank Statement Woes] While examining her bank statements in July, Ariel found several questionable items and telephoned her bank to sort out the problems. First, Ariel was charged $50 in a recurring direct withdrawal for her yoga class. However, Ariel had notified the bank at 4:30 p.m. the previous day that she wanted to cancel the automatic payment. Second, Ariel noticed two EFT payments in February to a veterinarian in another state, which Ariel is certain she did not authorize, since she does not have a pet. Third, Ariel noticed several EFT payments for a magazine subscription, which Ariel did not authorize and she never received any magazines. Also, Ariel wants to stop payment on an internet order she made two hours ago for an expensive watch.
-Is the bank required to stop payment on the internet order for the expensive watch?


A) Yes, a customer may stop a preauthorized payment.
B) Yes, so long as Ariel notifies the bank at least three days before the payment is scheduled.
C) Yes, as long as she does not receive the watch.
D) No, while a customer may stop a preauthorized payment, a customer cannot order a stop payment on an EFT because such transfers occur instantaneously.
E) No, a customer may not stop a preauthorized payment.

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