When Technical Problems Started Occurring at the Site Where Electronic

Multiple Choice

When technical problems started occurring at the site where electronic devices were set up by the engineers of JKLT Tech, the engineers visited the site and examined how the local consumers were using the devices. This helped them identify the underlying issues that they otherwise wouldn't have been able to understand. Next, the engineers at the local unit wanted to consult the people at their headquarters to help them with examining the problem from a different perspective. This act by the engineers exemplifies the _____ step of the innovator's imperative.

A) encoding principles
B) minimizing goals
C) reaching out
D) blocking in