Liz Is a Team Leader at a Local Grocery Store

Multiple Choice

Liz is a team leader at a local grocery store. Recently, her boss said that she needs to address the negative attitudes of employees. To try and fix this problem, she has begun awarding gift-cards to employees who have great attitudes. What internal leadership intervention is Liz addressing?

A) Managing conflict
B) Facilitating decisions
C) Goal focusing
D) Satisfying needs