Multiple Choice
Compare the following statements made by a salesperson and select the one that exemplifies handling objections by denial.
A) We can discuss the product's warranty in a few minutes, but first let me explain one more important benefit of the product.
B) Yes, our service time is slower, but our service staff has won the Best Service in the Industry award for the past 5 years.
C) It simply is not accurate to claim that our product is a copycat of XYZ brand. We have a patent showing how our product is considerably different.
D) Yes, our prices are higher, but our product has been proven to be more efficient.
E) If I may take just a moment to ask about your production needs, we can then talk about the various delivery options.
Correct Answer:

Verified
Correct Answer:
Verified
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