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What Is Social Selling

Question 12

Multiple Choice

What is social selling?


A) the use of online, mobile, and social media to engage customers, build strong customer relationships, and increase sales
B) generating sales by promoting the firm and encouraging demand for its products
C) engaging customers in the sales process over social engagements such as lunch or dinner
D) creating friendships with customers that lead to social interactions
E) acting like a management consultant to solve customer problems

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