Tyler Likes to Motivate His Sales Team with Prizes

Multiple Choice

Tyler likes to motivate his sales team with prizes. At the end of each quarter, he recognizes the highest producer. Ashley is the only one on his team who has never won the award. Instead, she consistently slows down at the end of each quarter even though she had been leading the group most of the quarter. After great thought about Ashley's quiet nature, Tyler realized that Ashley did not like to have the attention placed on her in a public forum. He then adjusted how he motivates by adding quiet accolades to his approach. This is an example of understanding ______.

A) self-concept
B) self-efficacy
C) self-esteem
D) individual differences