All Recent Patients Seen Within the Last Month at a Local

Multiple Choice

All recent patients seen within the last month at a local Emergency Room (ER) were surveyed regarding their satisfaction with overall care, as well as specific questions regarding their interaction and satisfaction with ER staff. Approximately 23% of the surveys were completed and returned. The _____ is 23%.

A) response rate
B) return rate
C) sample rate
D) variability rate