Multiple Choice
Which of the following statements is true about an automated computer telephone interview?
A) It is typically built around an advanced interactive voice response technology along with voice broadcasting technology.
B) Customers are left with no option but to be interviewed by an automated process of questioning.
C) Customers are left with no option but to be interviewed by a representative of the organization.
D) It involves spamming to send unsolicited and indiscriminate bulk messages to various customers.
Correct Answer:

Verified
Correct Answer:
Verified
Q16: _ is an electronic form of messaging
Q17: Which of the following is a distinct
Q18: A key to using voice mail effectively
Q19: _ are informational or discussion websites that
Q20: Technology touches few aspects of life in
Q22: List four advantages of telephone communication.
Q23: _ allows a system to recognize keywords
Q24: Which of the following is a function
Q25: Which of the following strategies should be
Q26: Which of the following techniques help to