Multiple Choice
The automatic number identification system allows companies to ________
A) access highly confidential information about customers.
B) conduct automated phone surveys of customers.
C) identify customers by their country or area code.
D) bypass and disregard customer complaints and phone calls.
Correct Answer:
Verified
Correct Answer:
Verified
Q26: Which of the following techniques help to
Q27: The organizations doing business using technology-based applications
Q28: Explain the usage of e-mail in today's
Q29: _ is a type of technology that
Q30: One disadvantage of telephone communication is the
Q32: _ technology involves using hardware and software
Q33: Customers who are technically naïve tend to
Q34: Emoticons are the faces created through use
Q35: Which of the following social networking websites
Q36: Include as many graphics as possible in