Multiple Choice
Which of the following strategies is suggested to help build strong interpersonal business relationships?
A) Assume a quicker familiarity with people from different cultures.
B) When you will be having ongoing contact or doing repeat business, follow the customer's lead.
C) Spend time in conversations strictly pertaining to business concerns or topics and avoid personal discourse.
D) Share confidential information about the organization in order to build trust and respect.
Correct Answer:

Verified
Correct Answer:
Verified
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