Multiple Choice
Which of the following situations could lead to a service breakdown?
A) Room service food was delivered at the appropriate time and temperature.
B) A manager prepares a report ready for distribution, on time.
C) A hotel room is not ready past the stated check-in time.
D) The delivery of needed parts, ordered by a manufacturer, arrives on time.
Correct Answer:
Verified
Correct Answer:
Verified
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