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  3. Study Set
    Customer Service Skills for Success Study Set 1
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    Exam 4: Nonverbal Communication Skills
  5. Question
    When They Are Not Attentive, Service Providers Miss Important Vocal
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When They Are Not Attentive, Service Providers Miss Important Vocal

Question 29

Question 29

True/False

When they are not attentive, service providers miss important vocal and visual clues related to customer feelings.

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