Which of the Following Statements Is True of Successful Organizations

Multiple Choice

Which of the following statements is true of successful organizations?

A) The mission and vision statements of these organizations are completely different.
B) They typically view customers from the standpoint of what company products or services they use.
C) The members of the upper management make themselves visible to frontline employees.
D) They realize that it is cheaper to continually attract new customers than to retain current customers.