Multiple Choice
Analog Corp., a multinational software company, spends time and makes efforts to satisfy its clients by identifying their needs and establishing policies and procedures to support excellence in service delivery. In this case, Analog Corp. is most likely to be a(n) ________.
A) customer-focused organization
B) offshoring organization
C) cottage industry
D) outsourcing organization
Correct Answer:
Verified
Correct Answer:
Verified
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Q12: The customer is a key component of
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Q14: According to the U.S. Bureau of Labor
Q16: The ultimate goal of customer relationship management
Q17: The process of righting a wrong or
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Q19: Customer service is the ability of knowledgeable
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